Technology is amazing. It’s given us so much flexibility and the invaluable gift of extra time. Remote working is achievable thanks to cloud computing. It’s something we often take for granted, especially since the pandemic. Ease of communication is hugely important. But when it comes to work, is switching into work mode simply too easy?

A significant portion of employees engage with work-related messages outside of their regular working hours, with some studies indicating that a majority do. For example, one study found that 81% of remote employees check and respond to work messages outside of their official hours. Another study revealed that 40% of remote workers check their work emails five or more times a day outside of office hours. Furthermore, over half of employees feel pressured to respond to work emails or calls outside of their working hours. (People Management)

This trend of “always-on” work culture is becoming increasingly prevalent, with many employees feeling obligated to stay connected and responsive to work-related communications outside of their designated work time. Technology facilitates this by enabling remote work and the expectation of immediate responses. In some workplaces, an “out of hours” culture has arisen to cope with the pressure of maintaining/increasing productivity levels.

This is a big concern … often camouflaged (with the best intentions) as commitment. Within teams, it can be contagious, causing extra pressure. Today’s digital regime isn’t healthy. Every employee must be able to switch off.

‘Organisations should offer guidelines to inform and reassure employees,’ says Emma Clack of Heneom HR & Recruitment. ‘It’s important to create boundaries supporting employee wellbeing while enabling the flexibility needed for operational efficiency.

‘Employees should not be contacted outside of their working hours, especially during their holidays, even if they say it’s ok. However reasonable flexibility is needed, such as informing someone of a changed/cancelled meeting or arranging cover if a colleague is off sick.

‘A supportive workplace culture with open communication is vital. The behavioural standards and actions must demonstrate business values and protect employees’ wellbeing.’

It’s worth repeating … every employee must be able to switch off.

How does your organisation handle out-of-hours communication?

Do you have a policy in place to protect and reassure employees?

Explore the options with Emma from Heneom HR & Recruitment. Enjoy an initial discussion without cost or obligation, just lots of helpful advice and plain talking.